Consumer Protection

  • Medical Device Recall Information – Philips Respironics Sleep and Respiratory Care devices, click here

    The Consumer Protection Division (CPD) is tasked with enforcing local laws against false, misleading and deceptive practices that are injurious to consumers, while safeguarding, educating and protecting the consumers of Guam through public and community outreaches..

    To report a claim, please call +(671) 475-2720.

    To learn more about consumer topics that may impact you, please visit the National Attorneys General Consumer Protection Site.

     
     
     
     

    Other Resources

    Quaker Oats Recall – 12.18.2023
    Warning – Product Recall: Quaker Oats

    Read more about your consumer rights:
    5 GCA Chapter 32: Trade Practices and Consumer Protection

    Medical Device Recall Information – Philips Respironics Sleep and Respiratory Care devices
    In 2021, Philips Respironics recalled more than 15 million breathing machines produced from 2009 until 2021 because of problems involving the foam used in manufacturing. It was found that the foam deteriorates and could cause significant health issues like cancer over time.  Guam residents are included in the voluntary recall of CPAP and BiPAP respirator products, according to a response by the Philips Respironics to a letter sent by Attorney General Leevin T. Camacho and attorneys general from other territories.  Click here for more info.

    Consumer Financial Protection Bureau
    https://www.consumerfinance.gov

    USA.gov Consumer Protection Site
    https://www.usa.gov/consumer-complaints